| 職務内容 |
This position is responsible for participating in complex projects as well as leading changes and updates for the full implementation lifecycle from Envisioning through Deployment. The Network Engineer works with Solution Architects to ensure Network and Telephony solution designs are in line with Global standards. The Network Engineer plans network-specific project implementation tasks and organizes work breakdown schedules to complete required tasks on a published timeline. The successful Network Engineer is confident, well organized, communicates well with all technology and business disciplines, manages risks and issues to closure. The Network Engineer works with resources across disciplines to meet commitments.
The Network Engineer has a high level of skill in Data Networks and intermediate skill with Voice technologies. The Network Engineer manages day-to-day operations including implementation of appropriate network monitoring tools in coordination with the Global monitoring team to proactively isolate events before service degradation occurs. The Network Engineer is also responsible to conduct Incident management, Problem management, and Change Management in accordance with Asurion Policies and Procedures. The Network Engineer also keeps technical documentation, network diagrams, inventory control documentation, and security documentation updated and available for IT support staff. The Network Engineer communicates regularly and clearly with remote team members to insure all parties are prepared to support the operational environment and project implementation tasks.
The Network Engineer is evaluated based on meeting network availability KPIs and competency in project delivery. Successful project delivery is measured by effective delivery against stated project goals.
Professional Skills
Proven track record and ability to manage Networking technologies.
Possess strong analytical and problem solving skills.
Demonstrate Solid Client and Vendor management skills – excellent interpersonal skills.
Inspires loyalty and trust, handles oneself ethically following core values and beliefs.
Excel in negotiation skills/techniques with internal delivery teams or vendors to manage work execution.
Excellent documentation skills, transforming engineering designs into an implementation plan.
Results driven, self-motivated, keen attention to detail, and strong sense of personal accountability
Management Skills
Ability to manage execution of assigned tasks to meet committed deliverables on time, on target.
Establish alliances with other teams by recognizing dependencies in order to assess potential partnership and commitment to the program.
Business & Leadership Skills
Solid communication skills in oral and written forms – ability to convey and understand complex ideas.
Experience in developing and managing to Key Performance Indicators (KPI’s).
Experience or exposure to Service Level Agreements (SLA’s) and managing performance against SLA’s.
Self-driven and motivated to develop into management responsibilities.
Project Management Skills
Contribute to the development and implementation of detailed plans for network implementation and operational execution.
Provide timely project and activity status updates for reporting to key stakeholders. |
| 応募資格 |
Technical Skills
o Minimum of 5 to 10 Years of networking experience – managing network operations and projects.
o Current CCNP (Cisco Certified Network Professional) certification or higher
o Experience with Enterprise-class Cisco networking equipment (6500, 55XX)
o Experience with F5 Load Balancing, TippingPoint, CheckPoint, and Nexus are a plus
o Solid understanding of infrastructure technologies such as computing
(networking, telephony, security, server, storage, desktop, etc.).
o BA or BS degree in Computer Science, MIS or related field
o Six Sigma and/or ITIL experience is a plus
Soft skills
o Excellent interpersonal skills as well as written and oral communications skills
o Results driven, exceptionally self motivated and directed, keen attention to detail, and strong sense of personal accountabilities
o Proven ability in working effectively with all level of management and staff positions, including pressured situations
o Experience in influencing, persuasion, and negotiation
o Demonstrated records in building teams, including facilitating, listening, and collaborating
○Fluent English to work with global Asurion IT
○Business level Japanese is required to communicaate with cabling vendors and facilities people. |